Different shades need different care, so find your shade type below and follow its steps.
If you're not sure which fabric you have:
Roller shades are available in light filtering, blackout, vinyl, and solar screen fabrics.
Pause any schedules and lower the shade completely.
Dust both sides with a microfiber cloth or soft duster.
Vacuum gently using a soft brush attachment on low suction.
For stains:
- Light Filtering & Solar Screen: Blot gently with lukewarm water and a small amount of mild soap. Wipe again with a clean damp cloth.
- Blackout Fabric: Dust or vacuum only. Contact us before using water.
- Blackout Vinyl: Wipe gently with lukewarm water and mild soap, then dry with a soft cloth.
Leave the shade lowered until completely dry.
Soaking or machine washing
Scrubbing or stiff brushes
Bleach, ammonia, solvents, or harsh cleaners
Rolling the shade up while damp
Dust every 1 to 2 weeks and vacuum once a month.
Spray window cleaner onto your cloth instead of onto the glass beside the shade.
If the fabric starts rolling to one side, stop using the shade and call us.
Zebra shades use two layers of fabric with alternating sheer and solid sections.
Pause schedules and lower the shade.
Remove rings or bracelets that could snag the fabric.
Dust both sides with a microfiber cloth or soft duster.
Vacuum gently with a soft brush attachment.
For small spots, blot with a nearly dry cloth dampened with lukewarm water.
Leave the shade lowered until fully dry.
Pulling or stretching the sheer fabric
Scrubbing the edges
Using too much water
Pulling the fabric by hand to realign the stripes
Dust every 1 to 2 weeks and vacuum once a month.
If the stripes stop lining up or the fabric drifts to one side, call us for an adjustment.
Cellular shades feature honeycomb-shaped fabric cells designed to improve insulation.
Pause schedules and lower the shade.
Dust lightly with a microfiber or feather duster.
Vacuum using the lowest suction setting and a soft brush attachment.
To remove dust or insects inside the cells, use a hair dryer on the cool setting.
For stains:
- Light Filtering: Gently dab with a well-wrung cloth and a small amount of mild soap.
- Blackout: Dust or vacuum only. Contact us before using water.
Crushing or bending the cells
Pushing brushes or objects inside the cells
Heat or steam
Strong vacuum suction
Soaking or rubbing the fabric
Dust every 1–2 weeks and vacuum monthly.
New cellular shades may look slightly compressed at first. Leave them lowered for a few days so the cells can naturally open.
Dual shades combine a light filtering shade and a blackout shade in one system.
Pause all schedules.
Lower the layer you want to clean.
Dust with a microfiber cloth.
Vacuum gently with a soft brush attachment.
For the light filtering layer, blot small spots with a well-wrung damp cloth.
For the blackout layer, use dusting and vacuuming only.
Let the first layer dry completely before cleaning the second.
Letting the layers rub against each other
Raising either layer while damp
Forcing a shade that feels stuck
Dust both layers every 1–2 weeks.
Use both layers regularly to help maintain a consistent appearance over time.
Outdoor shades use weather-resistant screen fabrics designed for patios and exterior windows.
Choose a mild, dry day and avoid direct midday sunlight.
Pause schedules or sensors and lower the shade.
Brush away dirt, dust, and cobwebs.
Mix a few drops of mild dish soap with lukewarm water.
Gently wipe the fabric using a soft sponge.
Wipe again using clean water to remove soap.
Leave the shade lowered until completely dry.
Pressure washers
Bleach or harsh chemicals
Abrasive brushes or pads
Getting water on the motor, headrail, or solar panel
Raising the shade while wet
Brush away dirt about once a month and wash the shade about twice a year.
Remove bird droppings, pollen, and tree sap as soon as possible.
Raise outdoor shades during strong winds and keep side tracks clear of leaves and debris.
Woven wood shades are made from natural materials such as bamboo, jute, straw, kenaf, and ramie.
Pause schedules and lower the shade.
Dust with a dry soft cloth, feather duster, or dusting mitt.
Vacuum gently using a soft brush attachment on low suction.
Use a hair dryer on the cool setting to remove dust from deeper areas of the weave.
If something spills, blot it immediately with a dry cloth and contact us.
Water or damp cloths
Liquid cleaners
Steam
Furniture polish or wood sprays
Stiff brushes
Strong suction
Vacuum at least once a month.
Natural differences in color and texture are normal and are part of the character of woven wood shades.
If your shade has a liner, contact us before spot cleaning it.
Roman shades use soft fabric that folds neatly as the shade is raised.
Pause schedules and fully lower the shade.
Dust from top to bottom with a microfiber cloth or soft duster.
Vacuum gently using a soft brush attachment on low suction.
For stains:
- Light Filtering: Blot gently with a nearly dry cloth dampened with lukewarm water.
- Blackout: Dust or vacuum only. Contact us before using water.
Machine washing
Soaking the fabric
Pulling the cords or rings
Ironing or steaming
Dust every 1–2 weeks, especially along the tops of the folds.
New Roman shades may take a few days for their folds to settle naturally.
For heavy stains or odors, ask us about professional cleaning.
A few simple habits can help keep your shades looking and working their best:
Dust regularly instead of waiting for buildup.
Always use low suction when vacuuming shade fabrics.
Use mild soap only when recommended for your fabric.
Never scrub delicate shade materials.
Keep moisture away from motors and electrical components.
Let damp shades dry completely before raising them.
Never force a shade that feels stuck or uneven.
Contact us if you are unsure how to clean a stain or fabric.
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